Voys is widely acclaimed as the premier VoIP service provider for businesses in South Africa.

From reducing costs to offering unmatched flexibility, VoIP has become a cornerstone for modern enterprises. South Africa’s market is brimming with notable providers, but how does Voys SA stack up against key competitors such as Euphoria, Avoxi, Switchel, and United Telecoms? Let’s dive into a detailed comparison to help you make an informed decision while highlighting why Voys SA emerges as the superior choice. But, don’t just take our word for it. See first hand what our customers say on Google.

VoIP Providers: Own Product vs Middleman

Before we get into the nitty-gritty, let’s talk about the middleman syndrome! You know, it’s like that friend who’s always talking a big game but doesn’t actually do the work. The middleman syndrome happens when the top providers don’t have full control over how their product performs in the real world. And let’s be honest, it’s a bit of a mess. VoIP businesses often miss out on the full potential of the product, and when the next big trend hits, they’re left scrambling to catch up.

Now, at Voys, we like to think we’re the cool kids on the block – we’re not just following the crowd, we’re leading it. We control everything – from inception to design to continuous improvements. We’re always keeping our finger on the pulse of market trends and updating our products to make sure our clients get exactly what they need. No lagging behind here!

And here’s the cherry on top – because we’re cloud-based, we turn your regular devices into VoIP powerhouses, all updated regularly by our dedicated team. So, no more worrying about falling behind while others’ products slowly buckle under new trends – we’re ahead of the curve!

Provider	Own Product	Middleman	Breaking it Down
Voys Telecom	Yes	No	Fully develops and controls its own cloud-based PBX system; 99.9% uptime.
TrueNav	No	Yes	Resells hosted voice solutions; relies on other manufacturers and networks.
HD Telecoms	No	Yes	Integrates third-party PABX systems; no in-house product development.
Hosted Communications	No	Yes	Provides VoIP-to-VoIP solutions using hardware and software from partners.
Euphoria Telecom	No	Yes	Uses third-party infrastructure to deliver hosted PBX services.
Avoxi	No	Yes	Focused on call centers; depends on global telecom network manufacturers.
Switchel	No	Yes	Offers cloud-based services built on third-party integrated solutions.
United Telecoms	No	Yes	Provides PBX by integrating and reselling existing technologies.

When it comes to VoIP, owning the product and cutting out the middleman is the secret sauce to staying ahead. Why? Because having full control over product development means we’re not relying on someone else’s tech or playing catch-up with market trends. It lets us innovate, adapt, and deliver exactly what our clients need—no compromises.

At Voys, we design, build, and refine our own cloud-based PBX solutions. This ensures maximum reliability, cutting-edge features, and a seamless experience for our clients. Plus, with no middleman, we’re faster, more efficient, and always on the pulse of what’s next in VoIP. Simply put, we’re not just a provider; we’re the creators of excellence in VoIP.

Compare VoIP Providers in South Africa

Voys Telecom

Rating: ★★★★★ 4.7/5
Tagline: Premium voice communications services for modern South African SMEs
Highlights:

• Tailored telecom solutions that are professional and affordable.
• Empower businesses to self-manage their phone systems anytime, anywhere.
• Licensed network operator.
• Telephony platform with 99.9% uptime.
• Virtual and IP PBX solutions.
• Cloud-based phone system with free national calls.
• Real-time call detail records, call statistics, and exports.

TrueNav

Rating: ★★★★ 4.5/5
Tagline: Comprehensive telecoms solutions provider
Highlights:

• Hosted voice and on-premise solutions.
• uVoice Free Business Hosted PBX (Virtual/Cloud PBX).
• PBX/PABX Maintenance.
• Voice as a Service (VaaS).
• Call Management tools (reduce calls by up to 30%).

HD Telecoms

Rating: ★★★★ 4.3/5
Tagline: All-round telecom provider for voice, data, and IT solutions
Highlights:

• Hosted voice and on-premise solutions.
• Integrates with any existing PABX.
• Save up to 80% on communication costs.
• Integration with Microsoft Teams.

Hosted Communications

Rating: ★★★★ 4.6/5
Tagline: Save up to 60% on telecom costs and line rentals
Highlights:

• Quick and easy setup.
• FREE VoIP-to-VoIP calls + cheap voice calls.
• Mobile app for remote communication.
• LTE connectivity.
• Month-to-month contracts.

BitCo

Rating: ★★★ 3.1/5
Tagline: Reduce your telecom expenses and get connected
Highlights:

• Licensed network operator.
• Fibre and wireless connectivity provider.
• Virtual and IP PBX.
• Uncapped calling plans.

Telkom

Rating: ★☆☆ 1.3/5
Tagline: Incumbent fixed-line provider
Highlights:

• Seamless VoIP transition.
• Competitive call rates.
• Fixed calling plans.

Euphoria Telecom

Rating: ★★★★ 4.4/5
Tagline: Smart VoIP for South African businesses
Highlights:

• Business-centric VoIP solutions with a focus on ease of use.
• Real-time call tracking and management tools.
• Hosted PBX for greater flexibility.
• Transparent pricing with month-to-month contracts.

Avoxi

Rating: ★★★★ 4.5/5
Tagline: Global VoIP and call center solutions
Highlights:

• Enterprise-grade VoIP tailored for call centers and large teams.
• Advanced reporting and analytics tools.
• Virtual numbers for over 160 countries.
• Scalable, pay-as-you-go plans.

Switchel

Rating: ★★★★ 4.2/5
Tagline: Simplifying business communication
Highlights:

• Cloud-based phone systems with built-in integrations.
• Scalable solutions for SMEs and startups.
• Cost-effective call plans with free inter-office calling.
• 24/7 customer support.

United Telecoms

Rating: ★★★★ 4.3/5
Tagline: Connecting businesses with smart communication solutions
Highlights:

• Hosted and on-premise PBX solutions.
• High call quality with cost-efficient packages.
• Seamless integration with business systems.
• Focused on customer-centric support.

Why Voys SA Stands Out

Voys SA disrupts the VoIP market with a customer-centric philosophy, transparent pricing, and cutting-edge features tailored for businesses of all sizes. Serving over 19,000 businesses globally, Voys brings extensive experience across local and international markets, including operations in Germany, Austria, Belgium, and the Netherlands.

Key Differentiators of Voys SA

 

Transparent Pricing

Customisable IVR for tailored customer experiences. Unlike competitors with hidden fees, Voys offers straightforward pricing with no lock-in contracts. Plans are affordable and designed to scale with your business.

 

Advanced Features

Customisable IVR for tailored customer experiences.

Scalable solutions that grow with your business.

Seamless integrations with CRM systems and tools like Slack and Microsoft Teams.

Crystal-clear call quality backed by robust infrastructure.

 

Unparalleled Customer Support

Rapid support via phone, email, and live chat.

Skilled technical team ensures fast resolutions without long hold times.

 

Remote Work Flexibility

Voys’ cloud-based platform ensures employees can work seamlessly from anywhere, boosting productivity and ensuring business continuity.

 

Local and International Expertise

Voys understands the unique needs of South African businesses while leveraging global expertise to deliver innovative solutions.

 

Ethical Business Practices

From green energy initiatives to data privacy, Voys leads with purpose, making them the ideal choice for sustainability-conscious businesses.

Why Voys SA is the Best Choice

When balancing affordability, features, and support, Voys SA outshines the competition. With transparent pricing, innovative solutions, and a customer-first approach, Voys empowers businesses to thrive in a connected world.

 

Switch to Voys SA today and elevate your business communication to new heights.

 

Our customers tell the best stories—With a 4.7 Google rating, you’re in good company!